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Enhanced Security through Employee Security Group Login control |
GEM Retail |
GEM Business | |
| Fast login via Mag Card swipe |  |
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| Manual login via username & password | |
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| Restrict & set sales screen access by employee | |
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| Force login between each sale or reduce logins to per session | |
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| Enhanced Security through CCTV/DVR activity logging (Requires 3rd party cctv/dvr system) | |
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| Choice of Fully Editable Touch Screen or non-touch Register Screens | |||
| Fully customisable Touch Screen Register layout | |
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| Alternative non-touch 'Register' Style screen | |
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| Programmable screen buttons to access invoicing wizards | |
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| Edit Register Screen invoice layout | |
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| Advanced 'Invoice' mode screen with support for Section manager | |||
| Alternative advanced back office 'Invoice' Style screen |  |
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| Advanced Section manager, allows you to split detailed invoice, orders into bite sized pieces | |
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| Support Dual customer screen (sale line details & images and instore advertising) | |||
| Support Dual customer screen (sale line details & instore advertising) | |
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| Supports multiple payment types & split tender | GEM Retail |
GEM Business |
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| Integrated credit card processing/authorization | |
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| Supports multiple tender types (Cash, Visa, Cheque, Store Credit, Gift Card, etc.) | |
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| Allow user definable tender types | |
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| Allow split tender capability on invoice | |
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| Direct Scan & multiple lookup options to sell items quickly: Barcode, Model #, Description, | |||
| Scan barcodes, generic lookup codes or Supplier product codes directly into POS | |
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| Direct scan serial number for fast lookup/sell of serialised items | |||
| Scan Serial Numbers to sell items | |
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| Search items by Suppliers Code | |
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| Search for items by Barcode | |
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| Search for items by Model No. | |
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| Search for items by description | |
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| Direct scan serial number for fast lookup/sell of serialised items | |||
| Search for items by serial number | |
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| POS Displays relevant product info during sale: Qty available, held, next due, location, picture etc | |||
| Display item availability/stock level | |
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| Display item location | |
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| Display item order date | |
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| Display item description | |
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| Display item picture as they are scanned, both on Till & Customer screens | |
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| Display serial numbers | |
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| Display floor plan/financing due dates | |
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| Automatic & Manual discount options including coupons & vouchers | GEM Retail |
GEM Business |
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| Issue discounts and change prices by line item or entire invoice | |
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| Issue discounts and change prices by a certain percent or Pound amount | |
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| Issues discounts by redemption items (coupons, rebates, etc.) for tracking promotions | |
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| Require management review when price is below cost | |
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| Override automated discount (with appropriate user rights) | |
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| Specify sales person | |
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| Specify more than one sales person | |
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| Automatic commision tracking & splitting between multiple sales staff | |||
| Calculate split commission automatically | |
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| VAT options include, Inclusive, exclusive & export | |||
| Apply sales tax automatically | |
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| VAT Inclusive & VAT Exclusive modes | |
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| Automatically override VAT for exports | |
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| Quickly search & add customers during sale displaying relevant customer details & info | |||
| Search for customers by account number, name, phone, business, or address | |
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| Add new customer accounts at POS | |
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| Allow customer account inquiry that displays billing address for a customer | |
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| Allow customer account inquiry that displays the shipping address for a customer | |
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| Allow customer account inquiry that displays credit standing for a customer | |
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| Allow customer account inquiry that displays billing and shipping terms for a customer | |
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| Allow customer account inquiry that displays special instructions/notes for a customer | |
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| Take AR payments through Register & Back Office | GEM Retail |
GEM Business |
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| Receive customer payments at POS | |
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| Search & re-issue invoice history | |||
| Search for past invoices by transaction number, customer account, or invoice date | |
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| Invoice recreation for customers that did not receive bill | |
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| Ability to add the customer requested ship date, due date on the invoice | |
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| Add freight charges to an invoice with automatic freight estimation | |
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| Issue recurring invoices | |||
| Issue recurring billing | |
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| Issue & track Gift Cards & Certificates | |||
| Issue gift certificates/cards from POS | |
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| Validate gift certificates/cards from the POS | |
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| Track and redeem gift certificates/cards | |
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| Place invoices on hold and recall at any workstation | |||
| Place invoices on hold and recall at any workstation | |
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| Create & manage multple Loyalty schemes | |||
| Support customer loyalty cards | |
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| Frequent buyer program support (track points, etc) | |
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| Issue store credits or refunds from the register | GEM Retail |
GEM Business |
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| Issue store credits | |
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| Issue a refund at the POS | |
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| Issue, track and view layaways with payment history, balance and due date | |
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| Create and view special orders (non-stocked items) | |
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| Search for special (open) orders by customer account, name, phone or order number | |
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| Service Centre / Work Orders (module required) | |||
| Create, track and view Service Orders (repairs) | |
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| Search for Service Orders by customer account, name or phone | |
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| Search for Service Orders by Service Order number | |
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| Quotations /Estimates (module required) | |||
| Create and view quotes | |
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| Create an invoice from a quote | |
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| Create an invoice from selected lines of a quote | |
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| Search for quotes by customer account, name or phone | |
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| Create Service Quotes, allows serial tracking on job quoting | |
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| Filter & search quotes by Service Quote or Standard Quote | |
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| Advanced Print Management supporting multiple printing options to mutiple printers | GEM Retail |
GEM Business |
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| Print cash receipts | |
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| Print full size invoices & sales documents (A4) | |
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| Advanced Print manager distributes additional documents to alternative printers based on user defined rules. | |
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| Edit & Add customised document layouts with support for Crystal Reports | |||
| Design your own receipts using the 40 Column receipt editor | |
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| Add your own document designs/layouts designed with Crystal Reports | |
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| Customize receipts and invoices by adding a company logo | |
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| Customize receipts and invoices by adding a special message (at least 300 characters) | |
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| Customize receipts and invoices by organizing the layout | |
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| Track Voids & lost orders/sales | |||
| Record lost sales from POS | |
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| Age Verification | |||
| Age verification (for alcohol, tobacco & solvent sales) | |
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| Customer Contract pricing (module required) | |||
| Automatically override product prices with customer specific contract prices | |
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| Sell customers Consignment items | |||
| Sell customers Consignment items | |
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| Automatic customer price promotions | GEM Retail |
GEM Business |
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| Automatically override prices based on customer assigned price level (up to 6 price levels) | |
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| Manually Override usual price with a pre-defined price level (up to 6 levels) | |
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| Promote upselling & addon items | |||
| Suggest relevant up-sell or add on items | |
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| Automatic Promotions including quantity breaks, date-time specific | |||
| Automatic Quantity price breaks (eg: 3 for £10) | |
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| Automatic Mix n Match quantity pricing with user-defined rules | |
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| Automatically mark down or discount promotonal merchandise for a specified time | |
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| Automatically mark down or discount promotonal merchandise based on customer, customer type, department, category, price, and region | |
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| Automatic Pack pricing (single, six pack, case, etc) | |||
| Support 'Pack' pricing with direct barcode scanning, unit£, Pack6 price, Case24 price | |
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| Advanced 'trade-in items' management | |||
| Accept Trade-in Items | |
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| Automatically provide a guide Trade-in purchase price based on current stock levels | |
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| Automatic Back order support & release held stock override | |||
| Automatic Back Order for items out of stock | |
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| Manual override & release of items held against other customer orders to take sale | |
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Key:
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Standard Feature Included |
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Feature not Included | ||
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Service Module feature | |
Quotes Module feature | |
Contract Pricing Module feature |
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Consignment Module feature |  |
Multi-Site Module feature |