| Comprehensive Supplier records: multiple contacts, addresses, terms, phones & notes | GEM Retail |
GEM Business |
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| Store and view vendor information including items, method of shipment, and terms |  |
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| Store multiple addresses per supplier | |
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| Store contact names, phone numbers, email addresses, web sites, and fax numbers | |
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| Store Supplier notes | |
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| View/print a supplier list report | |
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| Supports individual stock lists | |||
| Manage & view individual supplier stock lists | |
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| Discard or re-stock customer returned items | |||
| Manage Customer Returns through the RMA centre | |
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| Discard Items Returned | |
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| Re-Stock Items Returned | |
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| Comprehensive stock return management through the RMA centre | |||
| Return to Original vendor (tracked from PO) |  |
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| Process Orphan items (no PO) | |
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| Process items not sold (damages, overstock) | |
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| Send to Vendor Manager (replace, repair, credt) & RMA cover letter | |
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| Receive replaced/repaired items back to stock | |
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Key:
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Standard Feature Included |
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Feature not Included | ||
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Service Module feature |  |
Quotes Module feature |  |
Contract Pricing Module feature |
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Consignment Module feature |  |
Multi-Site Module feature |